FAQ & Site Info

We accept Paypal, Money Orders, Cashiers' Checks Do keep in mind that if you send a money order or cashiers' check that we will wait for payment to clear before we process your order. If sending in a money order, contact me for the information to be placed on the money order and the address to send it to.

Most items feature free shipping, but shipping charges vary due to the item, destination and service used. Please see each individual listing for specific shipping charges. If you live outside of the Continental US and would like to receive our products, please contact us for a shipping quote. We use USPS, UPS, FedEx, DHL and other shipping companies depending of the size of your order and the destination.

Once we have confirmed that your payment has cleared, your order will be processed. After processing is complete, your item will be sent out from our shipping center. We will send you emails letting you know exactly where your order is and what is happening. Once we do receive the tracking number from the carrier, we will also send that to you as well so you will know exactly when to expect your item. As always, feel free to contact us at any time with any questions you may have.

Absolutely! All of our items come straight from the manufacturer and are prepared for shipment at our shipping center

Please contact us right away! We stand behind our products 100%! If there is a manufacturer defect, we will have the item exchanged and sent back to you. Please contact us as you will need an RA number in order to do this. If the item has been damaged during shipment, please take a picture of the item ASAP and send that pic to us as we will be able to file a complaint with the shipping company and get your a replacement sent right away. We do not offer cash refunds. We only offer exchanges in these circumstances. We do not honor buyer's remorse return requests. Please do contact us IMMEDIATELY if there is an issue with your order as there are time restraints involved with the exchange policies. We want you to be completely satisfied with your shopping experience, and we will do everything in our power to see that is done Due to the nature of our lingerie items and health reasons, all sales are final on those items. If your item has been damaged during shipment, or the item itself has a manufacturer defect, please send us proof of this and we will work with you. Item has to be in its original packaging and no indication of it being worn or washed. More information will be given once you do contact us.

Yes! As long as the items ship from the same warehouses, we will be more than happy to combine shipping! We do have several warehouses throughout the US and Overseas, so if the item you choose come from different places, we unfortunately cannot combine shipping charges as we are also being charged as well. Some of our items do offer free shipping. So do take note of that!

We do ship worldwide and we also in some cases ship to APO/FPO military destinations. Please double check with us before committing to this. We do not pay customs fees or taxes to import items into your country. We also strongly suggest that you contact your customs department to see if our items can be imported into your country before you place an order with us. We cannot be held responsible for items we ship to you that are being held at your customs facility due to the inability for them to enter your country, so please do your homework! Any customs fees, taxes or fees to send items back to our country is the sole responsibility of the buyer.